Question 1

Is your service really free?

Accepted Answer

Yes, completely free! We’re paid by our partner energy and insurance companies, not by you. You’ll never be charged for using our comparison or switching services.

Question 2

How do I send my bill for comparison?

Accepted Answer

You can upload it directly on our website, email it to ana@comparethemercado.com or send it via WhatsApp at +34 613 364 496. A clear photo or PDF is all we need!

Question 3

How long does the comparison process typically take?

Accepted Answer

Usually with 24 hours, sometimes within the hour! We’ll review your bill, find the best tariffs, and send you your savings report as soon as possible.

Question 4

Do you only work with certain providers?

Accepted Answer

We compare Spanish Utility providers and enjoy formalised accreditations and established commercial relationships with the Utility providers who offer our clients the best possible terms available.

Question 5

Do you help with insurance and solar too?

Accepted Answer

Yes! We also offer exclusive insurance discounts and help with solar installations through our trusted partners across Spain.

Question 6

Could my energy supply be interrupted if I switch?

Accepted Answer

Not at all. Our partner utility companies guarantee you will not be disconnected. You are actually connected not by your Utility company/marketeer, but by your Regional Grid Provider – the Grid is completely independent of any entity who provides your bills, so there is no risk of disconnection during a change of provider.

Question 7

Is my data safe with you?

Accepted Answer

Absolutely. Your information and documents are handled securely and used only for comparison and switching purposes.

Frequently Asked Questions

Got Questions?
We’ve Got Answers.

Is your service really free?

How do I send my bill for comparison?

How long does the comparison process typically take?

Do you only work with certain providers?

Do you help with insurance and solar too?

Could my energy supply be interrupted if I switch?

Is my data safe with you?

Frequently Asked Questions

​Got Questions? We’ve Got Answers.

Is your service really free?

How do I send my bill for comparison?

How long does the comparison process typically take?

Do you only work with certain providers?

Do you help with insurance and solar too?

Could my energy supply be interrupted if I switch?

Is my data safe with you?

Got Questions?
We’ve Got Answers.