Never Logged Into Your Iberdrola Account? You’re Not Alone

If you’ve never had access to your online account with Iberdrola, you’re not the only one.

In fact, this is one of the most common issues we see at Compare The Mercado.

Many expats in Spain:

• Don’t know/were never given their login details

• Never received account access when they moved in

• Aren’t sure whose name the contract is in

• Have no idea what tariff they’re actually on

And the result? It's almost a 100% certainty you're overpaying every single month - possibly without without even realising it.

Why Not Having Access to Your Account Is a Problem

1. You Don’t Know Your Tariff

Your electricity tariff determines how much you pay per kWh — and these rates can vary massively.

Without access to your account, you likely don’t know:

• If you’re on a fixed or variable tariff

• If your rates have increased

• Whether you’re on an outdated plan

We regularly see clients on tariffs that are no longer competitive — typically costing hundreds more per year.

2. You Can’t Monitor Your Usage

Your online account allows you to:

• Track your consumption

• See peak vs off-peak usage

• Identify high-usage periods

Without this, you’re completely in the dark about where your money is going.

3. You Might Not Even Be the Account Holder

This is especially common for:

• Rental properties

• Recently purchased homes

• Inherited contracts from previous owners

If the account isn’t in your name, it can create issues later — especially if you want to switch suppliers or update your tariff.

How Compare The Mercado Helps Fix This

This is exactly where Compare The Mercado steps in.

We take care of the entire process for you — no stress, no confusion.

Step 1: We Review Your Current Bill

If you don’t have account access, It does not matter: We will help you gain access to your account in a few simple steps. If you happen to have a  photo or copy of your bill, this is super simple. If you do not, this is still not an issue. We can regain access to your account for you.

Once we can access your account, we can extract:

• Your tariff

• Your rates

• Your contracted power (potencia)

• Your usage patterns

• Your legacy bills

Step 2: We Identify If You’re Overpaying

We compare your current setup against better options available in Spain.

In most cases, we find:

• Outdated tariffs

• Higher-than-necessary rates

• Incorrect contracted power

This is why we say — most people are overpaying - often without knowing it.

Step 3: We Handle the Switch for You

If there’s a better option:

• We manage the full switch

• No need to contact your current supplier

• No disruption to your supply

It’s all done behind the scenes.

Step 4: We Help You Get Control Back

Once switched:

• You’ll have full access to your new account

• Bills emailed directly to you each month

• Clear visibility on your tariff and usage

• Ongoing support if you ever need help again

Do You Need Access Before Switching?

No — and this is a big misconception.

You do not need:

• Login details

• Account passwords

• Even direct access to your online account

If you have a bill, doesn't matter how old, we can do the rest. If we don't we'll help you log back into your account to get one.

Why This Matters More Than Ever

Energy prices in Spain have changed significantly over the past few years.

If you:

• Haven’t reviewed your tariff recently

• Don’t know what you’re paying

• Or have never accessed your account

It's almost certain you’re not on the best deal available today.

Simple. Straight. No Pressure.

At Compare The Mercado:

• There’s no cost to you

• We handle everything

• And we keep it simple

All we ask? If you’re happy with the service, recommend us to your friends — referrals are the lifeblood of our business.

FAQ

Can I switch if I’ve never logged into my Iberdrola account?

Yes — you don’t need access. A copy of your bill is enough for us to review and switch.

What if the account isn’t in my name?

No problem. We can help update the contract during the switching process.

Will my electricity be interrupted?

No — switching suppliers in Spain is seamless with no disruption to your supply.

How long does the process take?

Typically between 5–10 working days depending on the provider.

How do I get started?

Simply contact us for more information or send us your latest bill, if you have one - we’ll take care of the rest.